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Help raise standards

BSI want input on draft guidelines

BRITISH Standards Institute is after input into the new standard being developed for online shopping.

The draft of ISO 10008 is available from the BSI website for comment until September 10, and the organisation wants retailers to help by giving feedback.
The standard will give guidelines on how businesses can manage effective e-commerce service delivery and improve customer satisfaction.
The draft for public comment costs £20 from BSI.

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